Privacy & Cookies

Please scroll down to read our most recent privacy notices to find out how we process and handle your information.

Contact Details:

  • Primary Contact: Billy Wood
  • Email:
  • Address: Trade Fair House, 2 West Ct, Enterprise Rd, Maidstone ME15 6JD

What personal data do we collect and why?

Contact Forms, Enquiries & Orders

If you submit your details through our website form, your details and proof of form submission will be secured within our website system

If you request our free information, tools, or make a genuine product or sales enquiry through our contact form, place an enquiry by phone or email, or place an order, your information may also be stored securely within the applications we use:

  • Mailchimp ( Email Marketing Software
  • Customer Spreadsheet or Document in Google Workspace (
  • Email Inbox (Google Workspace)
  • XERO Accounting Software (

If we store your data, it is so we can keep you up to date with our news, updates & product developments related to the information you have requested from us.

Your phone number and email address may also be uploaded to Facebook ( for the purposes of showing you related adverts and posts that you might be interested in, but nobody other than Facebook will be able to see your details.


If you use our website, your data may be stored in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment or contact us again. We may also be able to see which of our website pages you have visited, before or after you contact us. These cookies will last for one year.

If you have an account and you log in to this site, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, your browser may save the information as cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Like millions of other website owners, we use Google Analytics.

Google Analytics is a piece of software that grabs data about our visitors (you). It’s something like an advanced server log.

What does Google Analytics record?

  • What website you came from to get here.
  • How long you stay for.
  • What kind of computer you’re using.
  • And quite a bit more.

What do we do with your data?

The tracking information allows us to better understand the kind of people who come to our site and what content they’re reading. This allows us to make better decisions about design and writing.

Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting.

All of our activity falls within the bounds of the Google Analytics Terms of Service.

You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

Who do we share your data with?

Google, WordPress, Mailchimp, Facebook & Xero.

How long we retain your data?

If you make a product enquiry, or request to download our marketing information, your details will be securely stored for a maximum of 10 years or until you request for your details to be removed from our database.

What rights do you have over your data?

If you have made an enquiry with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data?

If you have made an enquiry with us in person, over the phone, via email, social media or by using our website contact forms, your information may be stored in our password protected software systems and every care will be taken to protect your information.

Your contact information

If you have any concerns regarding the contact information we hold about you, please contact our Data Protection Officer:

  • Primary Contact: Billy Wood
  • Email:
  • Address: Trade Fair House, 2 West Ct, Enterprise Rd, Maidstone ME15 6JD

Additional information

How do we protect your data?

We use secure passwords and take other security measures such as two factor authentication to protect the information we hold about you.

What data breach procedures we have in place?

If any data breach takes place, we will inform you as soon as the breach is discovered.

How do I unsubscribe from your marketing emails?

Simply click the link at the bottom of our emails to update your preferences and then click the link to unsubscribe from all communication.

Alternatively, email with the subject ‘Unsubscribe’ and we will remove you from our marketing list.

Thank you.